The Luna© Maintenance Bundle
The Luna© Maintenance Bundle
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AWARD WINNING PRODUCTS
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FREE DELIVERY
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100,000+ HAPPY MAMMAS
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30DAY RETURNS
Keep your pump working at its best! The Maintenance Bundle includes the most 3 commonly replaced parts. Replace every 1-2 months or as required - see our how to guide for more information about when to replace your accessories.
- 1x Silicone Shield - 24mm or 27mm
- 1x Valve
- 1x Diaphragm
Features & Benefits
Features & Benefits
- 12 adjustable suction levels
- 3 Modes: Stimulation/Expression/Mixed
- Flange Size: 24mm
- Bottle Capacity: 180ml/6oz
- Usage Time: 100-120 minutes
- Charge Time: about 90 minutes
- Pump Weight: 230g
- Noise Level: The noise of the motor is controlled to be under 35 dB, which is equivalent to a whisper.
- FDA Approved
- BPA FREE
- Food-Grade Silicone
Care Instructions
Care Instructions
To clean your parts we recommend simply using warm soapy water with a soft cloth or brush. Ensure all parts are properly dry before using your pump.
Breast pump parts are only in contact with breast milk which is sterile, so they don't require sterilising (unless specifically instructed by a medical professional).
Most dishwashers operate at over 100° which can be harmful to your parts. This may cause them to discolour, warp or deteriorate and require replacing fast.
- Silicone material
- BPA-free.
Shipping
Shipping
Order Processing Time
Orders placed after 1 pm will ship out the next business day
Shipping Time Frame
Free standard shipping 3-5 business days
Express Shipping 1-3 business days
Returns & Refunds
Returns & Refunds
Can I cancel my order?
You can cancel your order up to 12 hours from the time of purchase. We will fully refund your order to the initial payment method if the order has not been shipped yet. Please note we cannot cancel orders after this 12-hour window.
How long do I have to return an order?
You have 30 days from the date of delivery to request a refund on your purchase.
How do I make a return?
Please get in touch with our customer service at support@mammabump.com. Provide your order number and the reason for the return (change of mind, size exchange, a faulty item, etc.). Our customer service will get back to you within 24 hours.
What items are returnable?
Items delivered within the last 30 days may be returned. Products must be unused and in re-sellable condition with all tags intact.
Please note that we strictly do not offer returns for change of mind with The Luna Wearable Breast Pump and the Silicone Breast Pump. Our breast pumps are single-user devices and, due to hygiene and safety reasons, can only be used by one person and cannot be returned or exchanged.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and send you a replacement one."
The item I received is damaged
If the product is defective, reach out to us within 30 days of the delivered date for. You can get a free replacement. If you choose to receive a free replacement, send us a picture showing the issue, and we will send you a replacement within 24 hours.
Can items be exchanged?
We offer free exchange if an item is faulty or if you have changed your mind about the color or size. Once the exchange request is approved, we will ship the replacement item straight away and email you a shipping label for the return of your originally received item (for the first return or exchange only)..
What are the refund options?
The following refund options are supported:
Refund to the original payment method
Refund to store credit (if applicable)
How do I ship back the items?
For instructions on shipping the returned products, refer to the email received after placing the return request.
Do you offer free returns?
Your first return is FREE. If you need to exchange multiple times, you will have to pay for the postage. We absorb the shipping cost to provide our customers the ease and satisfaction of free shipping with no minimum spend.
How soon will I get my refund?
Once your returned item is received and inspected, we will notify you via email. We will also inform you about the approval or rejection of your refund request. We will process the refund request within 5 - 7 working days.
Missing item or order never arrived
If your item does not arrive for whatever reason, we will happily issue a refund and open an internal investigation on our logistics supplier. Items must be outstanding for 30 days before we can give a refund; tracking must not show the order as delivered.
Order tracking saying "delivered" but not received
Due to the nature of fraudulent claims, we are unable to refund an order with a confirmed delivered status in tracking unless you are the victim of parcel theft. We strongly recommend filing a police report for the stolen parcel in cases such as this. Once completed, contact our customer service team with a copy of the report (personal details can be blacked out), and we will issue a full refund or ship a replacement.
My question is not addressed...
If you have queries regarding a return or a refund, reach out to us at support@mammabump
FAQ
Yes. At 300 mmHg peak power, the MammaBump Luna Pump is in-line with a "Hospital Grade" wired pump. It has 3 modes and 12 levels of intensity. Expression mode suction value ranges from 120~300 mmHg. Stimulation mode suction value ranges from 30~180 mmHg.
No. The MammaBump Luna Pump will not leak unless you flip it upside-down.
Steam sterilizing bags is the most common method of sterilization. Also, all parts (except the motor) are dishwasher safe. Hand wash & baby soap works great too. Avoid boiling of any kind. It will damage the silicone.
Yes, the MammaBump Luna Pump is designed to accommodate any cup size. The critical factor is nipple size, but don't worry!
At MammaBump, we embrace all nipple sizes. The Luna breast pump includes 24 mm and 27 mm flanges to suit the majority of nipple sizes. Additionally, you can purchase smaller inserts of 17 mm, 19 mm, or 21 mm separately here.
Our breast pump comes with a two-year warranty. This warranty covers any manufacturing defects or issues that may occur during the first year from the date of purchase.
If you encounter any problems with your breast pump within this period, please don't hesitate to contact our customer support team at support@mammabump.com.
Under The Affordable Care Act (ACA), which was signed into law on March 23, 2010, most health insurance plans are required to provide breastfeeding support, counseling, and equipment for the duration of breastfeeding.
This coverage can include both before and after birth. As a result, many of our customers have successfully received full or partial reimbursement for The Luna© Wearable Breast Pump and its accessories through their insurance. However, coverage can vary significantly as each insurance company has its own policy and every insurance plan is different.
We strongly recommend consulting with your plan administrator or insurance provider to understand the specific coverage and reimbursement process for our product under your plan.
Hear From Empowered Mamas!
Reclaim your freedom
Embrace the freedom to move around with our Luna Breast Pump, leading the hands-free, cord-free pumping revolution. Forget about being confined to a wall socket or planning your day around pumping schedules! Perfect for active moms on the move, the Luna offers the flexibility to pump while you’re running errands, driving, or even during precious moments at home with your baby. Seamlessly fitting into your busy lifestyle, it empowers you to pump anytime, anywhere.
Only you will know
With the Luna Breast Pump, only you will know when you're pumping. Its compact and lightweight design fits discreetly into your standard nursing bra. Whisper-quiet, like a hushed conversation in a library, the Luna ensures your sessions remain your little secret. Whether you're in a crowded room or beside your sleeping baby, enjoy discreet pumping sessions. Redefining the ease of pumping on the go, the Luna gives you the freedom to pump confidently in any environment.
Compact efficiency unleashed
Small and compact, the Luna Breast Pump still packs a lot of punch while offering a gentle and comfortable pumping experience to new moms. With three customizable modes – Stimulation, Expression, and Auto – designed to closely mimic a baby’s natural sucking patterns as well as 12 adjustable suction levels, new moms can find their perfect pumping rhythm. The innovative memory feature conveniently recalls your last used settings, simplifying each pumping session.